@import url('home.css');

/* =========================================================
   Customer care pages (generated by scripts/build-support-pages.js)
   Inherits tokens, wordmark, topnav, footer, compact cards and buttons from
   home.css; adds a slim navy header and plain content components.
   ========================================================= */

:root { --content: 980px; }

/* ---------- Slim header ---------- */
.topbar {
  position: sticky;
  top: 0;
  z-index: 50;
  background: var(--navy-top);
  box-shadow: 0 8px 24px -16px rgba(7, 22, 64, 0.7);
}
.topbar__inner {
  max-width: var(--wrap);
  margin: 0 auto;
  height: var(--header-h);
  padding: 0 var(--pad-x);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
}

/* ---------- Page column ---------- */
.page {
  max-width: var(--content);
  margin: 0 auto;
  padding: clamp(18px, 2.4vw, 32px) var(--pad-x) 0;
  display: grid;
  gap: clamp(30px, 3.6vw, 48px);
}
.page > * { min-width: 0; }

.crumbs { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; font-size: 14px; color: var(--ink-3); }
.crumbs a:hover { color: var(--blue-500); }
.crumbs__sep { color: #B7C5E0; }
.crumbs__current { color: var(--ink); font-weight: 600; }

/* ---------- Answer box ---------- */
.answer {
  padding: clamp(22px, 2.6vw, 34px) clamp(20px, 2.6vw, 36px);
  border-radius: var(--r-xl);
  border: 1px solid #E1E8F6;
  background: var(--card-bg);
  box-shadow: var(--shadow-sm);
}
.answer__head { display: flex; align-items: center; gap: 14px; }
.answer__logo {
  flex: none;
  width: 52px;
  height: 52px;
  display: grid;
  place-items: center;
  padding: 7px;
  border-radius: 14px;
  border: 1px solid var(--line);
  background: #fff;
}
.answer__logo img { max-width: 100%; max-height: 100%; width: auto; height: auto; object-fit: contain; }
.answer__title { font-size: clamp(24px, 2.6vw, 36px); font-weight: 800; letter-spacing: -0.02em; line-height: 1.15; }
.answer__number {
  margin-top: 18px;
  display: inline-flex;
  align-items: center;
  gap: 12px;
  padding: 12px 22px 12px 16px;
  border-radius: var(--r-pill);
  color: #fff;
  font-size: clamp(24px, 2.4vw, 32px);
  font-weight: 800;
  letter-spacing: 0.01em;
  background: linear-gradient(180deg, #123476 0%, #0A1F52 100%);
  box-shadow: 0 14px 28px -12px rgba(10, 31, 82, 0.7);
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}
.answer__number:hover { transform: translateY(-1px); box-shadow: 0 18px 32px -12px rgba(10, 31, 82, 0.75); }
.answer__number svg { width: 26px; height: 26px; flex: none; }
.badges { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 14px; }
.badge {
  display: inline-flex;
  align-items: center;
  height: 28px;
  padding: 0 11px;
  border-radius: var(--r-pill);
  font-size: 12.5px;
  font-weight: 700;
  color: var(--ink-2);
  background: var(--soft);
}
.badge--green { color: var(--green); background: #E6F5EC; }
.badge--muted { color: var(--ink-3); background: transparent; border: 1px solid var(--line); }
.answer__intro { margin-top: 16px; font-size: 16.5px; line-height: 1.6; color: var(--ink-2); }
.answer__note { margin-top: 12px; font-size: 13.5px; line-height: 1.55; color: var(--muted); }

/* ---------- Generic section ---------- */
.sec__title { font-size: clamp(20px, 1.9vw, 26px); font-weight: 700; letter-spacing: -0.015em; line-height: 1.25; }
.sec__title--sm { font-size: 16px; }
.sec__lead { margin-top: 8px; font-size: 15.5px; line-height: 1.55; color: var(--ink-3); }
.sec__more { margin-top: 14px; font-size: 15px; font-weight: 600; color: var(--blue-500); }
.tel { font-weight: 700; color: var(--blue-500); white-space: nowrap; }
.tel:hover { text-decoration: underline; }

/* ---------- Table ---------- */
.tbl {
  width: 100%;
  margin-top: 16px;
  border-collapse: separate;
  border-spacing: 0;
  border: 1px solid #E1E8F6;
  border-radius: 18px;
  overflow: hidden;
  background: var(--card-bg);
  box-shadow: var(--shadow-sm);
  font-size: 15px;
}
.tbl th, .tbl td { padding: 13px 16px; text-align: left; vertical-align: top; line-height: 1.45; }
.tbl thead th { font-size: 12.5px; font-weight: 800; letter-spacing: 0.06em; text-transform: uppercase; color: var(--ink-3); background: var(--soft); }
.tbl tbody tr + tr td { border-top: 1px solid var(--line); }
.tbl td:first-child { font-weight: 600; color: var(--ink); }
.hub__bank { display: inline-flex; align-items: center; gap: 10px; }
.hub__bank img { width: 28px; height: 28px; object-fit: contain; }
.hub__more { font-weight: 700; color: var(--blue-500); white-space: nowrap; }

/* ---------- Steps ---------- */
.steps { margin: 16px 0 0; padding: 0; list-style: none; display: grid; gap: 10px; }
.step {
  display: grid;
  grid-template-columns: 110px minmax(0, 1fr);
  gap: 14px;
  padding: 14px 16px;
  border-radius: 16px;
  border: 1px solid #E1E8F6;
  background: var(--card-bg);
}
.step__channel { font-weight: 800; color: var(--blue-500); font-size: 14px; padding-top: 1px; }
.step__text { font-size: 15px; line-height: 1.55; color: var(--ink-2); }

/* ---------- Key / value list ---------- */
.kv { margin: 16px 0 0; border: 1px solid #E1E8F6; border-radius: 18px; overflow: hidden; background: var(--card-bg); box-shadow: var(--shadow-sm); }
.kv__row { display: grid; grid-template-columns: minmax(180px, 34%) minmax(0, 1fr); gap: 12px; padding: 13px 16px; }
.kv__row + .kv__row { border-top: 1px solid var(--line); }
.kv dt { font-weight: 600; color: var(--ink); font-size: 15px; }
.kv dd { margin: 0; font-size: 15px; color: var(--ink-2); overflow-wrap: anywhere; }
.kv dd a { color: var(--blue-500); font-weight: 600; }
.kv dd a:hover { text-decoration: underline; }

/* ---------- Escalation ladder ---------- */
.ladder { margin: 16px 0 0; padding: 0; list-style: none; display: grid; gap: 10px; }
.rung {
  display: grid;
  grid-template-columns: 84px minmax(0, 1fr);
  gap: 14px;
  padding: 16px;
  border-radius: 16px;
  border: 1px solid #E1E8F6;
  background: var(--card-bg);
}
.rung__level {
  align-self: start;
  display: inline-flex;
  justify-content: center;
  padding: 4px 0;
  border-radius: 8px;
  font-size: 12.5px;
  font-weight: 800;
  color: var(--blue-500);
  background: var(--soft);
}
.rung__title { font-size: 16px; font-weight: 700; }
.rung__detail { margin-top: 5px; font-size: 14.5px; line-height: 1.55; color: var(--ink-2); overflow-wrap: anywhere; }
.rung__detail a { color: var(--blue-500); font-weight: 600; }
.rung--rbi { border-color: #C9D8F3; background: #F7FAFF; }
.rung--rbi .rung__level { color: #fff; background: linear-gradient(180deg, #123476 0%, #0A1F52 100%); }

/* ---------- Reasons ---------- */
.reasons { margin-top: 14px; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px 22px; }
.reasons li { position: relative; padding-left: 22px; font-size: 15px; line-height: 1.5; color: var(--ink-2); }
.reasons li::before { content: ''; position: absolute; left: 0; top: 9px; width: 8px; height: 8px; border-radius: 50%; background: var(--blue-400); }

/* ---------- FAQ ---------- */
.faq { margin-top: 14px; border: 1px solid #E1E8F6; border-radius: 18px; overflow: hidden; background: var(--card-bg); box-shadow: var(--shadow-sm); }
.faq__item + .faq__item { border-top: 1px solid var(--line); }
.faq__q {
  list-style: none;
  cursor: pointer;
  padding: 15px 44px 15px 18px;
  position: relative;
  font-size: 15.5px;
  font-weight: 700;
  color: var(--ink);
}
.faq__q::-webkit-details-marker { display: none; }
.faq__q::after {
  content: '';
  position: absolute;
  right: 20px;
  top: 19px;
  width: 9px;
  height: 9px;
  border-right: 2px solid var(--ink-3);
  border-bottom: 2px solid var(--ink-3);
  transform: rotate(45deg);
  transition: transform 0.2s ease;
}
.faq__item[open] .faq__q::after { transform: rotate(225deg); top: 24px; }
.faq__a { padding: 0 18px 16px; font-size: 15px; line-height: 1.6; color: var(--ink-2); }

/* ---------- Cards module ---------- */
.rail--3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }

/* ---------- Other banks ---------- */
.banklinks { margin-top: 14px; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.banklink {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 14px;
  border-radius: 14px;
  border: 1px solid #E1E8F6;
  background: var(--card-bg);
  transition: box-shadow 0.2s ease, transform 0.2s ease, border-color 0.2s ease;
}
.banklink:hover { box-shadow: var(--shadow-md); transform: translateY(-2px); border-color: #C9D8F3; }
.banklink__logo { flex: none; width: 38px; height: 38px; display: grid; place-items: center; padding: 5px; border-radius: 10px; border: 1px solid var(--line); background: #fff; }
.banklink__logo img { max-width: 100%; max-height: 100%; object-fit: contain; }
.banklink__text { display: grid; gap: 1px; min-width: 0; font-size: 14px; color: var(--ink-3); }
.banklink__text strong { font-size: 14.5px; color: var(--ink); }

/* ---------- Sources ---------- */
.sec--sources { padding-top: 22px; border-top: 1px solid var(--line); }
.sources__lead { margin-top: 6px; font-size: 13.5px; color: var(--muted); line-height: 1.55; }
.sources { margin-top: 8px; display: grid; gap: 4px; }
.sources a { font-size: 13px; color: var(--ink-3); overflow-wrap: anywhere; }
.sources a:hover { color: var(--blue-500); }

/* ---------- Responsive ---------- */
@media (max-width: 1180px) {
  .rail--3 { grid-template-columns: none; grid-auto-flow: column; grid-auto-columns: minmax(250px, 30vw); }
}

@media (max-width: 900px) {
  .topbar__inner { justify-content: space-between; }
  .topnav__link:not(.topnav__link--cta) { display: none; }
  .page { gap: 30px; padding-top: 16px; }
  .answer { padding: 20px 18px; border-radius: 20px; }
  .answer__logo { width: 44px; height: 44px; border-radius: 12px; }
  .answer__title { font-size: 24px; }
  .answer__number { width: 100%; justify-content: center; font-size: 24px; padding: 12px 16px; }
  .answer__intro { font-size: 15.5px; }

  /* Tables collapse to stacked rows */
  .tbl { display: block; border: 0; background: transparent; box-shadow: none; overflow: visible; }
  .tbl thead { display: none; }
  .tbl tbody, .tbl tr, .tbl td { display: block; }
  .tbl tr { padding: 4px 16px 12px; border: 1px solid #E1E8F6; border-radius: 16px; background: var(--card-bg); box-shadow: var(--shadow-sm); }
  .tbl tr + tr { margin-top: 10px; }
  .tbl tbody tr + tr td { border-top: 0; }
  .tbl td { padding: 8px 0 0; display: flex; justify-content: space-between; gap: 12px; font-size: 14.5px; }
  .tbl td:first-child { display: block; padding-top: 10px; font-size: 15.5px; font-weight: 700; }
  .tbl td:not(:first-child)::before { content: attr(data-label); flex: none; font-size: 12.5px; font-weight: 700; letter-spacing: 0.04em; text-transform: uppercase; color: var(--ink-3); padding-top: 2px; }
  .tbl td[data-label=""]::before { content: none; }
  .tbl td .tel { font-size: 17px; }
  .tbl--hub td:first-child { padding-top: 12px; }
  .tbl--hub td[data-label=""] { justify-content: flex-end; }

  .step { grid-template-columns: 1fr; gap: 4px; padding: 12px 14px; }
  .kv__row { grid-template-columns: 1fr; gap: 3px; }
  .kv dt { font-size: 13px; color: var(--ink-3); }
  .rung { grid-template-columns: 1fr; gap: 8px; padding: 14px; }
  .rung__level { justify-self: start; padding: 4px 10px; }
  .reasons { grid-template-columns: 1fr; }
  .rail--3 { grid-auto-columns: min(78vw, 300px); }
  .banklinks { grid-template-columns: 1fr; }
}

@media (max-width: 480px) {
  .answer__head { align-items: flex-start; }
}