Best Credit Card

HDFC Credit Card Customer Care Number

1800 1600
  • Toll-free
  • 24x7, all days
  • Verified 17 September 2026

The HDFC Bank credit card customer care number is 1800 1600 (also 1800 2600). Both are toll-free and answered 24 hours a day, including Sundays and bank holidays, for card blocking, statements, disputes and other card services.

Best Credit Card is an independent comparison site and is not affiliated with HDFC Bank. Numbers below are taken from HDFC Bank's official website; the bank may change them at any time.

All HDFC credit card helpline numbers

PurposeNumberHoursCost
Credit card helpline 1800 1600 24x7 Toll-free
Credit card helpline (alternate) 1800 2600 24x7 Toll-free
Report lost or stolen card 1800 1600 24x7, agent-assisted Toll-free
Calling from outside India +91 22 6160 6160 24x7 International call charges
Mis-selling or harassment complaints 044 6108 4900 Mon–Sat, 9:30am–5:30pm Standard call charges
Complaint helpline 1800 258 3838 Business hours Toll-free

How to block a lost or stolen HDFC Bank credit card

Block the card first, then arrange a replacement. Any of these channels works round the clock.

  1. CallDial 1800 1600 or 1800 2600 from any phone and choose the lost-card option. The card is blocked immediately and a replacement is arranged.
  2. WhatsAppMessage "Hi" to 70700 22222 from your registered mobile and choose Credit Card services to block the card.
  3. App or NetBankingLog in to the HDFC Bank app or NetBanking, open Cards, choose the card and select Block or Hotlist.

Email, WhatsApp and official support links

Credit card support
customerservices.cards@hdfc.bank.in
Mis-selling or harassment
cardsales.complaint@hdfc.bank.in
WhatsApp banking
70700 22222
Official customer care page
hdfc.bank.in/contact-us/customer-care
Grievance redressal page
hdfc.bank.in/need-help/grievance-redressal
Write to the bank (online form)
hdfc.bank.in/contact-us/write-to-us

HDFC credit card complaint escalation

Keep every complaint reference number. Move to the next level only after the previous one has had a fair chance to respond.

  1. Level 1

    Phone banking, branch or online form

    Call 1800 1600 or write via the online form. The bank commits to a response within 10 working days.

  2. Level 2

    Grievance Redressal Officer, Credit Cards

    Mr. Shanmugasundar R · 044 6108 4900 (Mon–Sat 9:30am–5:30pm, except 2nd and 4th Saturday) · Grievance Redressal Cell, HDFC Bank Cards Division, Mogappair West, Chennai 600058.

  3. Level 3

    Principal Nodal Officer

    Mr. Ripal Kirtikumar Sheth · 022 6284 1505 · nodal.officer@hdfc.bank.in · Peninsula Business Park, Lower Parel, Mumbai 400013.

  4. Level 4

    RBI Integrated Ombudsman

    File a complaint if the bank does not reply within 30 days or you are unhappy with its final reply. File online at cms.rbi.org.in or call 14448.

Common reasons to call HDFC credit card customer care

  • Statement, due date or minimum amount due
  • Dispute a transaction or report fraud
  • Annual fee waiver or reversal of charges
  • Reset PIN or unblock a card
  • Credit limit increase
  • Card upgrade or downgrade
  • Reward points, cashback or vouchers
  • Close or cancel the card

Frequently asked questions

What is the HDFC credit card customer care number?

HDFC's credit card helpline is 1800 1600, which is toll-free. It is available 24x7, all days.

Is the HDFC credit card helpline available 24x7?

Yes. 1800 1600 is answered 24x7.

How do I report a lost or stolen HDFC Bank credit card?

Call 1800 1600 immediately to block the card. Message "Hi" to 70700 22222 from your registered mobile and choose Credit Card services to block the card. Log in to the HDFC Bank app or NetBanking, open Cards, choose the card and select Block or Hotlist.

How do I contact HDFC credit card support from outside India?

Call +91 22 6160 6160. International call charges apply.

What if HDFC does not resolve my credit card complaint?

Escalate in order: Level 1 (Phone banking, branch or online form), Level 2 (Grievance Redressal Officer, Credit Cards), Level 3 (Principal Nodal Officer). If there is no reply within 30 days, or you are unhappy with the final reply, file a complaint with the RBI Integrated Ombudsman at https://cms.rbi.org.in.

Is HDFC credit card customer care available on Sundays?

Yes. Credit card services on 1800 1600 and 1800 2600 run 24 hours a day on all days, including Sundays and bank holidays. General banking agents are available 8am to 8pm.

Popular HDFC credit cards

View all HDFC cards

Customer care numbers for other banks

See all banks ›

Sources

Details on this page are taken from these official HDFC Bank pages: