Best Credit Card

YES Bank Credit Card Customer Care Number

1800 103 1212
  • Toll-free
  • 24x7
  • Verified 17 September 2026

The YES Bank credit card customer care number is 1800 103 1212 (YES TOUCH), toll-free and available 24x7 for all standard YES Bank credit cards. Holders of MARQUEE, RESERV and YES FIRST cards can use the dedicated line 1800 103 6000. From outside India, call +91 22 5079 5101.

Best Credit Card is an independent comparison site and is not affiliated with YES Bank. Numbers below are taken from YES Bank's official website; the bank may change them at any time.

All YES Bank credit card helpline numbers

PurposeNumberHoursCost
Credit card customer care (YES TOUCH) 1800 103 1212 24x7 Toll-free
MARQUEE, RESERV and YES FIRST cards 1800 103 6000 24x7 Toll-free
YES Private cards 1800 121 4444 24x7 Toll-free
Report lost or stolen card 1800 103 1212 24x7 Toll-free
General banking contact centre 1800 1200 24x7 Toll-free
Calling from outside India +91 22 5079 5101 24x7 International call charges
From USA (toll-free) 1833 380 0149 24x7 Toll-free
From UK (toll-free) 800 048 9153 24x7 Toll-free
From UAE (toll-free) 8000 3570 2510 24x7 Toll-free

How to block a lost or stolen YES Bank credit card

Block the card first, then arrange a replacement. Any of these channels works round the clock.

  1. CallDial 1800 103 1212 (or 1800 103 6000 for premium cards) at any hour and report the card lost or stolen.
  2. App or NetBankingLog in to the YES Mobile app or NetBanking, open Credit Cards, choose the card and select Block Card.
  3. EmailWrite to yestouchcc@yes.bank.in with your registered mobile number and the last four digits of the card if you cannot call.

Email, WhatsApp and official support links

Credit card support (YES TOUCH)
yestouchcc@yes.bank.in
YES FIRST cards
yesfirstcc@yes.bank.in
YES Private cards
yesprivatecc@yes.bank.in
Official contact page
yes.bank.in/contact-us
Credit card customer care directory (PDF)
yes.bank.in — ybl_cc_customer_care_all.pdf
Nodal officer list (PDF)
yes.bank.in — nodalofficerpdf.pdf

YES Bank credit card complaint escalation

Keep every complaint reference number. Move to the next level only after the previous one has had a fair chance to respond.

  1. Level 1

    Contact centre, branch or email

    Call 1800 103 1212 or write to yestouchcc@yes.bank.in. Keep the complaint reference number.

  2. Level 2

    Head, Grievance Redressal

    Sangeeta P · head.grievanceredressal@yesbank.in · 022 5079 5173.

  3. Level 3

    Principal Nodal Officer

    Mr. Vikas Bindal · principal.nodalofficer@yesbank.in · 022 5079 5174 · YES BANK House, Off Western Express Highway, Santacruz East, Mumbai 400055.

  4. Level 4

    RBI Integrated Ombudsman

    File a complaint if the bank does not reply within 30 days or you are unhappy with its final reply. File online at cms.rbi.org.in or call 14448.

Common reasons to call YES Bank credit card customer care

  • Statement, due date or minimum amount due
  • Dispute a transaction or report fraud
  • Annual fee waiver or reversal of charges
  • Reset PIN or unblock a card
  • Credit limit increase
  • Card upgrade or downgrade
  • Reward points, cashback or vouchers
  • Close or cancel the card

Frequently asked questions

What is the YES Bank credit card customer care number?

YES Bank's credit card helpline is 1800 103 1212, which is toll-free. It is available 24 hours a day, 7 days a week.

Is the YES Bank credit card helpline available 24x7?

Yes. 1800 103 1212 is answered 24x7.

How do I report a lost or stolen YES Bank credit card?

Call 1800 103 1212 immediately to block the card. Log in to the YES Mobile app or NetBanking, open Credit Cards, choose the card and select Block Card. Write to yestouchcc@yes.bank.in with your registered mobile number and the last four digits of the card if you cannot call.

How do I contact YES Bank credit card support from outside India?

Call +91 22 5079 5101. International call charges apply, or use one of the country toll-free numbers listed above.

What if YES Bank does not resolve my credit card complaint?

Escalate in order: Level 1 (Contact centre, branch or email), Level 2 (Head, Grievance Redressal), Level 3 (Principal Nodal Officer). If there is no reply within 30 days, or you are unhappy with the final reply, file a complaint with the RBI Integrated Ombudsman at https://cms.rbi.org.in.

Which YES Bank number should premium cardholders call?

MARQUEE, RESERV and YES FIRST cardholders have a dedicated 24x7 toll-free line, 1800 103 6000. YES Private cardholders can call 1800 121 4444.

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Sources

Details on this page are taken from these official YES Bank pages: